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Your Tourist Information

In Ilsenburg you will pass an enchanting vacation, whether on your own, with a partner or the whole family! Get the best tips for you stay from the employees of the Tourist-Information. Give us a ring or call in!

Tourismus GmbH Ilsenburg

Marktplatz 1 . 38871 Ilsenburg (Harz)

Tel. 039452/19433 . Fax 039452/99067



Contact partner: 

Ms Erxleben                       Management & Marketing

Ms Mellin                           Guest relations, Social media, accounting & administration, Trainer

Mrs Warich                          Event marketing, Guest relations

Ms Schlenkermann            Trainee


Opening hours:   

Monday - Friday                9:00 am - 1:00 pm and 1:30 pm - 4:00 pm

Saturday                            9:00 am - 1:00 am

Sundays                            Closed

Information on Sundays is available at the Nationalpark-Haus (8:30am - 04:30pm).



- Tourist advice at the counter, by telephone, by email, via social media
- Harz information, information about the Harz tourist region
- Advance ticket sales via Eventim, Reservix and other systems
- Planning and conducting city tours
- Sale of souvenirs, hiking, bicycle and car maps, books, articles from the Harzer Wandernadel, etc
- Shipping of information packages, souvenirs on account (on request)

- "Charging station" during our opening hours, guests can charge both their cell phone and their eBike at our sockets in the hallway
- Free WiFi in the tourist information office
- During our opening hours you are welcome to temporarily store your luggage with us


Location & Access

You will find us on the ground floor of the old town hall (Marktplatz 1) in Ilsenburg.

The tourist information can be reached via the main entrance on the market square via a few steps. There is barrier-free access via Rudolf - Breitscheid - Straße at the back of the town hall.

There are no steps or steps to expect at the tourist information office.


Parking spaces

Parking spaces (1 hour with parking disc) are located in the immediate vicinity of the town hall. There are parking spaces in front of the Prinzess – Ilse – primary school (Harzburger Straße 3) where you can park for an unlimited period of time.

Hiking parking spaces are located in Ilsetal and at the Harzlandhalle (Harzburger Straße 24, when there are no events in the hall).


Public toilets

The public toilets are not located directly in our rooms. They are about 200m away, to the left of the Harzer Volksbank branch. You cross the market square and follow Harzburger Straße to the Volksbank, then the toilets are right next to it.

There is a disabled toilet in our premises, which can be opened for disabled guests upon request. More information about toilet equipment can be found in the report from the “Travel for All” initiative.



With us you can pay in cash, with EC card and with credit card. We also accept Apple and Google Pay.







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